our solutions

managed it services

overview

What is managed IT services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price. Some examples of comprehensive managed IT solutions include:

  • Managed IT services: This service allows businesses to receive ongoing support and maintenance of their IT systems and infrastructure, including monitoring, troubleshooting, and updates.
  • Managed security services: This service allows businesses to receive ongoing support and maintenance of their IT security systems, including firewalls, intrusion detection and prevention, and antivirus software.
  • Managed network services: This service allows businesses to receive ongoing support and maintenance of their network infrastructure, including routers, switches, and wireless access points.
  • Managed cloud services: This service allows businesses to receive ongoing support and maintenance of their cloud-based systems and applications, including monitoring, troubleshooting, and updates.
  • Managed data services: This service allows businesses to receive ongoing support and maintenance of their data storage and backup systems, including monitoring, troubleshooting, and updates.
  • Managed endpoint security: This service allows businesses to receive ongoing support and maintenance of their endpoint security systems, including antivirus, anti-malware, and intrusion prevention.
  • Managed Compliance and regulatory: This service allows businesses to receive ongoing support and maintenance of their compliance and regulatory requirements, such as HIPAA, SOC 2, PCI DSS, ISO 27001, and GDPR.
  • Managed Automation: This service allows businesses to automate the provisioning and management of IT resources such as servers, storage, and networking.
  • Managed IT staffing: This service allows businesses to outsource the management of their IT staff, including recruitment, training, and performance management.
  • Managed IT consulting: This service allows businesses to receive ongoing advice and guidance on a wide range of IT-related topics, including IT strategy, IT operations, and IT security.

Managed IT solutions can help businesses improve the efficiency, scalability, and security of their IT operations, while reducing the time and resources required to manage them. By outsourcing the management of their IT systems and infrastructure to a managed IT service provider, businesses can focus on their core operations and better achieve their business goals.

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Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

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    Network

    Cloud services are network dependent, which is why Reall-tech’s network management and monitoring services have become critical to IT.

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    Service desk

    Reall-tech 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99

    Infrastructure

    Reall-tech ensures your IT infrastructure is always optimized to support the stable and highly available services organizations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximizing uptime and employee productivity.

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    Applications

    Reall-tech supports Software as well as on-premise deployments, ensuring applications are always optimized for the best possible user experience.

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    Managed services plus

    Reall-tech provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

Reall-tech Ltd are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

1 monthly fee for all IT services. No costly surprises

careBasic

Designed for businesses with basic IT requirements
$29 /month
Pricing includes coverage for users
  • All careBasic services include:
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support

carePlus

Designed for businesses looking to eliminate costly break/fix IT services
$49 /month
Pricing includes coverage for users
  • All carePlus services include:
  • Preventive maintenance
  • Asset management
  • Secure cloud backup
  • Server/Network support

carePro

A fully comprehensive plan for any business size or needs.
$69 /month
Pricing includes coverage for users
  • All carePro services include:
  • Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Workstation support